Privacy Policy for Just Convenience Applications

Effective Date: 02 June 2026

This Privacy Policy explains how Just Convenience LTD ("we", "our", or "us") collects, uses, and protects information when you use our mobile applications:

Just Convenience (Customer App) – Customers can order groceries and convenience store products from nearby stores.
JC Store Owner (Merchant App) – Store owners can manage products, orders, deliveries, and customer requests.

By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Customer Information

Full Name
Email Address
Phone Number
Delivery Address
Order History
Payment Information (processed securely through payment providers)

Store Owner Information

Store Name
Owner Name
Email Address
Phone Number
Business Address
Store Product Information
Order Management Data

Device Information

Device Type
Operating System
IP Address
App Usage Information
Device Identifiers

Location Information

With your permission, we may access your location to:

Display nearby stores
Improve delivery services
Provide accurate delivery tracking

Location access can be disabled at any time through your device settings.

2. How We Use Your Information

We use information to:

Create and manage user accounts
Process and deliver orders
Manage store operations
Improve app performance and services
Provide customer support
Send order updates and notifications
Prevent fraud and unauthorized activities
Comply with legal obligations

3. Data Sharing

We do not sell personal information.

We may share information with:

Delivery Partners
Payment Service Providers
Technical Service Providers
Analytics Providers
Government or Legal Authorities when required by law

All third-party providers are required to protect your information.

4. Payment Information

Payments made through the applications are processed by secure third-party payment providers. We do not store complete card or banking information on our servers.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission is completely secure and we cannot guarantee absolute security.

6. Third-Party Services

Our applications may use third-party services including:

Google Play Services
Firebase
Payment Gateways
Analytics Services
Notification Services

These services may collect information according to their own privacy policies.

7. User Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your account
Request removal of personal data

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Contact Us

Just Convenience LTD

Email: support@justconvenience.co.uk

Website: justconvenience.co.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

We encourage users to review this Privacy Policy periodically.

JUST CONVENIENCE LTD